Kerala Tour – 5 Nights / 6 Days
Overview
1. Booking & Advance Payment
- Booking Confirmation: A booking is considered "provisional" until the advance payment is received.
- Advance Requirement: A minimum of (e.g., 10% - 25%) of the total tour cost is required to confirm your booking.
- Balance Payment: The remaining balance must be cleared [3] days before the commencement of the tour or upon arrival, depending on the service type.
- Peak Season/Special Bookings: For bookings made during peak seasons (e.g., Tulip Festival) or for special services (e.g., luxury houseboats, special train journeys), 100% advance payment may be required.
2. Payment Methods
We accept payments through the following secure channels:
- Bank Transfer:
Account Number: 0071010100002325
IFSC: JAKA0KANGAN
Account Name: LOVE LINK TOUR & TRAVELS
Branch Name: KANGAN
Bank Name: Jammu & Kashmir Bank - Digital Wallets/UPI: GPay/PhonePe number: +91 8493000716 | +91 7006338617
- Credit/Debit Cards: [Specify if you have a payment gateway or POS machine]
Booking Policy
1. Booking & Advance Payment
- Booking Confirmation: A booking is considered "provisional" until the advance payment is received.
- Advance Requirement: A minimum of (e.g., 10% - 25%) of the total tour cost is required to confirm your booking.
- Balance Payment: The remaining balance must be cleared [3] days before the commencement of the tour or upon arrival, depending on the service type.
- Peak Season/Special Bookings: For bookings made during peak seasons (e.g., Tulip Festival) or for special services (e.g., luxury houseboats, special train journeys), 100% advance payment may be required.
2. Payment Methods
We accept payments through the following secure channels:
- Bank Transfer:
Account Number: 0071010100002325
IFSC: JAKA0KANGAN
Account Name: LOVE LINK TOUR & TRAVELS
Branch Name: KANGAN
Bank Name: Jammu & Kashmir Bank - Digital Wallets/UPI: GPay/PhonePe number: +91 8493000716 | +91 7006338617
- Credit/Debit Cards: [Specify if you have a payment gateway or POS machine]
Cancellation Policy
We understand that travel plans can change unexpectedly. Because we incur costs for hotel bookings, transport arrangements, and permit processing from the moment a booking is confirmed, the following cancellation policy applies to all tour packages.
1. Cancellation Fees & Timeline
Cancellation charges depend on how many days prior to the scheduled departure date the written cancellation request is received.
| Timeline of Cancellation Notice | Cancellation Charges Applicable |
|---|---|
| 30 Days or more prior to departure | 10% of the total tour cost (or token advance booking amount) |
| 15 to 29 Days prior to departure | 25% of the total tour cost |
| 07 to 14 Days prior to departure | 50% of the total tour cost |
| Less than 07 Days / No Show / Early Departure | 100% of the total tour cost (No Refund) |
2. Important Terms & Specific Conditions
- Written Request Only: Cancellations must be submitted formally via email from the registered email ID used during booking. Verbal or WhatsApp-only cancellations are generally not considered official.
- Peak Season Bookings: For travel during peak seasons (such as the Tulip Festival, Summer Rush, or Christmas/New Year), refunds may be significantly restricted, as hotels and transporters often demand 100% non-refundable advances.
- Flight & Train Tickets: Cancellation charges for flights, helicopters, or train tickets included in a package are subject to the respective airline/railway guidelines, plus a standard processing fee.
3. Force Majeure & Unforeseen Circumstances
In the event of situations beyond human control—such as severe weather, landslides, heavy snowfall, sudden road closures, or government restrictions:
- Lovelink Tours will not be liable for any refunds for services that could not be utilized.
- We will make our best efforts to arrange alternative dates, itineraries, or equivalent services wherever possible, subject to availability. Any additional costs arising from changes in the itinerary due to these situations will be borne by the client.
4. Refund Processing Time
- Once approved, refunds are processed through the original payment mode or via bank transfer.
- Please allow 7 to 10 working days for the amount to reflect in your account.
💡 Tip: If you need to tailor this specifically for different regions (like Kashmir, Ladakh, or Himachal), it's highly recommended to add a clear note about landslides and sudden road closures (like the Zojila Pass or NH44), stating that any extra night stays or rerouting costs are the client's responsibility.
Special Remarks
- Hotel(s) to be used as per the itinerary any; up-gradation in the category or taxes of hotel shall revise the quotation accordingly.
- Above quotation is purely based on the services shown in the itinerary attached with this letter.
- The Quotation is based on the Current Exchange of USD/Thai Baht/Ringgit/Rupiah and can be changed as per change in exchange rate.
- We however assure you of our best possible action and alternate arrangements at such hour to avoid the inconvenience to your valuable clients.
- We sincerely hope that you will find the above in order. We shall also be pleased to answer any queries supply or any information you need.
Included
- Comfortable Hotel / Houseboat Accommodation
- Daily Delicious Breakfast & Dinner
- Dedicated Private Cab for Airport Transfers & Sightseeing
- 1-Hour Romantic Shikara Ride on Dal Lake
- All Toll Taxes, Driver Allowances & Parking Fees
Excluded
- Airfare / Train tickets to and from Srinagar
- Personal expenses (laundry, beverages, extra meals)
- Gondola cable car tickets in Gulmarg
- Pony rides, sledging, or snow activities
- Anything not specifically mentioned in inclusions
